I joined Three Rivers in January 2003 as a member of the Direct Labour Operating team (DLO). Our job involves going into empty properties to inspect them and carry out any repairs that are necessary. As all our staff in the team are time served joiners we do all the joinery work, some plumbing, a small amount of plastering and tiling and any basic electrical repairs. When all the repairs are completed, the property is then cleaned from top to bottom and we change the locks. The keys are then handed to the Customer Service Officers for the new tenants. In April 2003, two of the DLO team were transferred onto reactive work which involves going into tenants’ properties to do the general day to day repairs while the tenants are at home. The work is virtually all joinery work with the odd exception like changing broken tiles etc. When working in these properties you get the chance to meet people from all walks of life. This makes the job all the more interesting with a great cross section of the community. Three Rivers have a good cross section of employees. They also have a really good policy that treats everyone fairly regardless of sex, creed, colour, religion or status, both to the public and its employees. I find all colleagues and managers alike very friendly, very approachable and very supportive. The company encourages its employees to gain more qualifications that will help the individual and the company by providing training that will suit the individuals’ needs. The company also encourages its employees to apply for any promotional opportunities and give the support that is required. It is a very friendly place to work with a good rapport between all departments. I would encourage anyone interested in joining a friendly company that does not discriminate in any way at all and encourages further education and promotional opportunities to look no further than joining Three Rivers.